jim2 BLOG POST
HOW HAPPEN ARE CHAMPIONING CUSTOMERS’ VOICES
This piece was written as part of Happen’s User Voice portal launch for their Jim2 customers. The portal acts as a place where customers can go to have their say on the future and direction of the product.The brief for this piece was all about capturing the companies caring and compassionate tone for their customers which extends through to everything they do for them.
“The customer is the heart of any product worth its weight, and that’s especially true for our customers at Jim2. If you haven’t heard the super exciting news, recently we launched a UserVoice forum where you can have your say on the future development of Jim2. Your feedback has always been so influential to the development pathway, for the product you know and love, so we wanted a way to formalise that process and show off the fruits of your feedback.”